By booking this product, you hereby agree to the Terms of Service & Privacy Policy

• Advanced booking is required, at least 3 - 6 months before your climb date. Last minute bookings are possible, subject to availability

• Confirmation will be received within 48 - 72 hours of booking, subject to availability

• There is no age limit for Mount Kinabalu climbers. As long as you are in good health status or you have seek approval from your doctor if you are on any medication. However, we suggest young children to be at least 10 year old 

• Lunch will be converted to packed lunch on Day 3 (Mt Kinabalu Descent) for climbers who arrived late and missed the lunch timing.  Balsam Restaurant Lunch Time: 12.00 PM - 4.00 PM

• Our friendly guide will greet and meet you at your hotel lobby with a placard bearing your good name. Should you encounter difficulties in locating our guide, you could call our local ground handler who will assist you

• We do not recommend you to catch your flight on the same day that you descend the mountain due to possible delay from injuries, tiredness and/or bad weather and traffic conditions

• All transportations are based on Seat-In-Coach. This is a door-to-door service with multiple pick-ups & drop-offs throughout the journey. Do expect some short waiting time

• After descending to Kinabalu Park HQ, climbers are subject to pre-determined pickup time set by your licensed local operator with the last transport returning to Kota Kinabalu city latest by 6.00 PM. Your local operator will ensure your possible wait of not more than 2 hours at Park HQ. However, if you missed the last transport (which is unlikely) or wish to depart at your own preferred timing, we can arrange a vehicle for private transfer for you (subject to availability). Please understand that the surcharge for any private transfer will have to be borne by you. Private transfer surcharge is RM250/vehicle/way

• There is only one return transfers for your group. If your group requires more than one return transfers, additional transfer charges may apply

• You will still proceed your climb at least to Laban Rata should it rain. However, the summit climb to Low's Peak may be delayed or cancelled without prior notice, depending on the conditions of the weather. Refunds are not available due to bad weather

• Please bring your passport along as it be required for verification during registration at the Kinabalu Park office

Things to bring for your climb:

• Waterproof backpack to store your items

• Trekking or running shoe with good grip

• Warm clothing/Long sleeves shirt/Hiking pants

• Jacket/Wind breaker

• Extra clothing and socks

• Small towel

• Hand gloves and winter hat

• Disposable raincoats

• Head torch

• Refillable water bottle (0.5 - 1 Litre)

• High energy food such as chocolates, nuts, biscuits, sweets, energy bars

• Your extra luggage can be stored at Kinabalu Park HQ at a nominal fee of MYR 10 per piece prior climb

• Etc.

Important

• As with the rest of our tour products, we are extremely selective in choosing our local partners. With this tour, we would like to further highlight that it is important your local operators operate with climbing permits. We understand the importance of your trust and security, and hence assure you that your designated local operator is an appointed official ground handler for this package.   

Cancellation

• 30 days or more (50% of tour cost)

• 15 to 29 days (75% of tour cost)

• 8 to 14 days (85% of tour cost)

• 4 to 7 days (95% of tour cost)

• Less than 4 days or No Show (100% of tour cost) 

For tour products or individual components supplied by 3rd parties, e.g. Air Tickets, Hotel/Lodge Bookings, etc, cancellation fees under the terms and conditions of the respective 3rd parties shall apply plus a minimum handling charge of USD15 per service per person. Other applicable fees not mentioned may apply.