Do you need to change your hotel details? Or update your personal information? Do you want to cancel a booking? This page enables you to make changes to your booking details. All you have to do is complete the form below and submit to us. It's that easy!

 

However, please note that all requests are subject to the respective local operator's policies. In some cases, you may not be able to make any changes to your bookings.

 

Sometimes, it could also take a between a few days to a week for us and the local operator to confirm your changes. In this case, you are strongly advised to book weeks or months in advance, and any changes submitted to us should also be made ahead of time, at least 4 days before your tour date. Should you need to make emergency last-minute changes such as updating your hotel address for pick-up, please contact your local operator directly using the contact information provided in your voucher. 

 

Some products have a 100% no-refund cancellation policy. This information is available on every product page at the "Cancellation" section.  

 

Before you proceed, please ensure that you have read and understood our Terms of Service regarding our cancellation policy.